Imex will be closed from September 19th to 22nd and from September 25th to 29th. All orders fulfillments will resume the tuesday after the competitions.
Tips for taking your measurements: - Do not add any "extra" to the measurements. - Take measurements as close to the body as possible. - Ask for someone's help to take your measurements. - Use a soft seamstress measuring tape.
Frequently Asked Questions
I don't know what I need, can you help?
Our blog section provides a number of articles that will be sure to help find the right equipment.
If you do not find the answers you need, please feel free to reach out to us using our contact page. We will be glad to assist you!
Each product page includes a link to a size chart. We also have a dedicated size chart page. If you are buying something of similar size to an item you already own, please make sure that the sizing system is the same (EU vs US sizes).
It is also possible to try on equipment before you buy it, either at our store or at our booth in a tournament.
If you are still unsure, please feel free to contact us and send us your measurements for a recommendation.
Can I try on the equipment before I buy it?
It is possible to try on equipment before you buy it, either at our store or at our booth in a tournament. Please book an appointment with us for a store visit, or see our calendar of events to find our next booth.
How can I return or exchange an item?
Of course you can! For added convenience, there are even multiple ways for you to exchange or return your items.
Please see our refund policy for all the information regarding procedures , as well as limitations that may apply.
Is there a warranty?
This will vary from item to item, but the answer in most cases is yes. If you feel that an item you received from us is subpar, please refer to our warranty policy page for more details on what is and is not covered, as well as how to start a claim.
